Responsible Gaming

Gaming Should Be Entertainment

At Something New Films, we believe that online casino gaming should be enjoyed as a form of entertainment only. Gambling is never a reliable way to earn money or solve financial problems. Play only with money you can afford to lose, and always set realistic expectations about your gaming experience.

We are committed to promoting responsible gaming practices and supporting our players in maintaining a healthy relationship with online casinos.

Age Verification

Online casino gaming is available only to individuals who are:

• At least 18 years of age, or
• The legal age for gambling in your province or territory (whichever is higher)

In Canada, the legal gambling age varies by province. In most provinces including Ontario, British Columbia, and Alberta, the minimum age is 19 years. We verify all players' ages before allowing access to gaming accounts and require valid identification documentation.

If you are under the legal gambling age in your jurisdiction, you must not create an account or participate in any gaming activities.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Be aware of these warning signs:

• Chasing losses by gambling more to recover money lost
• Spending more time or money on gambling than intended
• Hiding gambling activity from family, friends, or partners
• Gambling to escape from stress, anxiety, depression, or personal problems
• Borrowing money to fund gambling activities
• Neglecting responsibilities at work, school, or home due to gambling
• Experiencing irritability or mood changes when unable to gamble
• Feeling a need to gamble with increasing amounts of money to achieve the same excitement
• Failed attempts to cut down or stop gambling
• Relationship conflicts related to gambling behavior

If you recognize any of these signs in your own behavior, please reach out for help immediately.

Self-Help Tools & Features

We provide several tools to help you maintain control over your gaming:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your account. These limits help you stay within your budget.
• Loss Limits: Establish maximum loss thresholds. Your account will be suspended once you reach your predetermined loss limit.
• Reality Checks: Enable notifications that remind you of your playing time and money spent during your gaming sessions.
• Session Time Limits: Set automatic session timeouts to limit how long you play without a break.
• Self-Exclusion: Temporarily or permanently exclude yourself from your account. During the exclusion period, you will be unable to access gaming features or make deposits.

All players are encouraged to use these tools as part of their responsible gaming strategy. Contact our customer support team for assistance in activating any of these features.

Support Organizations & Resources

If you are struggling with problem gambling, professional help is available. The following organizations provide confidential support:

Canada

• Responsible Gambling Council (Ontario)
  Website: www.responsiblegambling.org
  Provides research, education, and resources for responsible gambling across Canada.
• Gamblers Anonymous Canada
  A peer-support organization offering free meetings and support for individuals struggling with gambling addiction.

North America

• National Council on Problem Gambling (USA)
  Website: www.ncpgambling.org
  Helpline: 1-800-GAMBLER (1-800-426-2537)
  Provides information, referrals, and support for problem gambling.

International

• GamCare (United Kingdom)
  Website: www.gamcare.org.uk
  Provides counseling and support services for problem gambling.
• GamStop (United Kingdom)
  Website: www.gamstop.co.uk
  National self-exclusion scheme for online gambling.
• Gambling Help Online (Australia)
  Website: www.gamblinghelponline.org.au
  Confidential counseling and support services.

All support services listed above are confidential and available at no cost.

If You Need Help

Seeking help is a sign of strength, not weakness. If you or someone you know is struggling with problem gambling, please take action today:

• Contact one of the support organizations listed above
• Speak with a trusted family member or friend
• Contact your healthcare provider or a mental health professional
• Use the self-exclusion feature on your gaming account

Remember: Recovery is possible, and professional counselors are ready to help. You are not alone.

Our Commitment

Something New Films is dedicated to promoting responsible gaming. We continuously update our policies and tools to ensure player safety and well-being. If you have questions about responsible gaming or need assistance, please contact our customer support team at any time.

Last Updated: 2026